ABOUT
Who We Are
Not just an IT-BPM. With unwavering passion, we craft extraordinary experiences, amplify customer satisfaction, and deliver outcomes that transcend imagination.
GICF puts emphasis on its people and strives to create a collaborative spirit and a sense of community among its workforce. Here at GICF, we are engaged – we use discretionary effort to go above and beyond our normal job requirements without being told to do so. GICF is extraordinarily successful because behind the scene, there is the leadership, vision and talent, and we are very proud to be a Filipino owned and led company where “malasakit” is still practiced and inculcated.
Global Integrated Contact Facilities (GICF) Inc. is a medium-scale, diversified, leading IT-BPM firm in the Philippines. With experienced experts averaging over 15 years in the industry, we act as a catalyst for businesses, offering targeted, flexible, and cost-effective solutions to achieve enterprise-wide longevity and success at any stage of our client’s business life-cycle.
From the bustling streets of local enterprises to the farthest corners of international markets, our reach knows no boundaries. We take immense pride in fostering strong partnerships with esteemed clients across multiple continents, both local and international, and we stand as a global collaborator – united in purpose and committed to empowering businesses worldwide.
Our Accreditations and Affiliates
Our accredited expertise and influential affiliates empower us to deliver cutting-edge solutions and unrivaled service, setting the industry standard for excellence in business solutions.
Letter from our Founder
When we started in 2015, we embarked on this path with a vision: to revolutionize the business outsourcing landscape by delivering not only outstanding services, but also forging meaningful connections that transcend the conventional client-vendor relationship. From the very beginning, we set out to create a company that would redefine industry standards and empower businesses to thrive – and, years later, we have surpassed expectations, thanks to the unwavering dedication of our team and the unyielding support of our valued clients and partners.
Here at GICF, our commitment to progress, efficiency, and innovation remains at the core of everything we do. We are driven to achieve excellence and deliver results that matter. With each passing day, we strive to be better, to go further, and to make a positive impact on the businesses we serve. Our clients’ trust in us fuels our drive, and we are committed to continually raising the bar to meet and exceed expectations.
I extend my heartfelt appreciation to our clients, partners, and every member of our team for being the driving force behind our success. Our trailblazing spirit ensures that we stay at the forefront of the ever-changing business landscape, so we can embrace emerging technologies, explore new opportunities, and pioneer solutions to shape a brighter future for our clients’ businesses and ours.
With your support, we will continue to journey forward, committed to empowering businesses not only with top-notch solutions, but with compassion and empathy that truly make a difference.
With gratitude and ambition,
Manuel L. Lopez Jr.
Chairman and Chief Executive Officer, GICF Inc.